Effective Date: 25th May, 2018
Thank you for playing our games! This Privacy Policy describes:
• The ways we collect personal data about you and why we do so
• How we use your personal data, and
• The choices you have about your personal data.
This Privacy Policy applies to our games, websites and related services, which we here
collectively call the Service. We may periodically update this Privacy Policy by posting a
new version on gogowin.co. If we make any material changes, we will notify you by posting
a notice in the Service prior to the change becoming effective. Your continued use of the
Service after the effective date will be subject to the new Privacy Policy.
CONTACT US
If you have questions about data protection, or if you have any requests for resolving
issues with your personal data, we encourage you to primarily contact us through the game so
we can reply to you more quickly.
Email:
[email protected]
THE DATA WE COLLECT
Data you provide us.
• Contact information (such as name and email address)
• Player name and password
• Profile information (such as profile photo)
• Your messages to the Service (such as chat logs and player support tickets)
• Other data you choose to give us (such as data to identify a lost account)
Data we collect automatically.
• Data about your account and game progress
• Your IP address and mobile device identifiers (such as your device ID, advertising ID, MAC
address, IMEI)
• Data about your device, such as device name and operating system, browser type and
language
• Data we collect with cookie and similar technology (see more below)
• General location data
• Precise geo-location data (GPS, with your consent)
• Data about your use of the Service, such as gameplay data and your interactions with other
players inside the Service
In most cases, we also create a specific ID for you when you use the Service.
Data we collect from our partners.
• Data we receive if you link a third party tool with the Service (such as Facebook or
Appsflyer)
• Demographic data (such as to determine the coarse location of your IP address)
• Data to fight fraud (such as refund abuse in games or click fraud in advertising)
• Data from platforms that the games run on (such as to verify payment)
• Data for advertising and analytics purposes, so we can provide you a better Service
WHY DO WE COLLECT YOUR DATA
To make the Service work.
To perform the contract, we process data necessary to
• Create accounts and allow you to play our games and use our Service
• Operate the Service
• Verify and confirm payments
• Provide and deliver products and services you request
• Send you Service-related communications
To make the Service more suitable for our players.
To provide a great Service to our players, we have a legitimate interest to collect and
process necessary data to
• Update and develop player profiles
• Develop and improve the Service and player experience
• Manage our relationship with you
• Provide social features as part of the Service
• Customize your Service experience
• Respond to your comments and questions and provide player support
• Provide you our offers in the Service as well as in other websites and services, and by
email
• Send you related information, such as updates, security alerts, and support messages
• Enable you to communicate with other players
To show personalized advertisements.
To show you personalized advertisements in the Service as well as in other websites and
services (including email) we have a legitimate interest to process necessary data to
• Track the content you access in connection with the Service and your online behavior
• Deliver, target and improve our advertising and the Service
• For information on how to opt-out from personalized advertisements, see section 'Your
rights and options' below.
To keep the Service safe and fair.
In order to keep the Service and its social features safe and fair, to fight fraud and
ensure acceptable use otherwise, we have a legitimate interest to process necessary data to
• Analyze and monitor use of the Service and its social features
• Moderate chats either automatically or manually
• Take action against fraudulent or misbehaving players
To analyze, profile, and segment.
In all of the above cases and purposes, we may analyze, profile and segment all collected
data.
With your consent.
With your consent, we may process your data for additional purposes, such as using your GPS
location to show you local events.
WHO CAN SEE YOUR DATA
Apart from us, your data can be accessed by others in the following situations:
OTHER PLAYERS AND USERS.
Social features are a core component of our games. Other players and users may, for example,
see your profile data, in-game activities and read the messages you have posted.
PARTNERS WORKING FOR US.
We have partners to perform services for us. These partners process your data only at and
according to our instructions to provide the Service, such as hosting, player support,
advertising, analytics and fraud prevention.
Other companies and public authorities.
In order to combat fraud and illegal activity, we may exchange data with other companies and
organizations and provide it to public authorities in response to lawful requests.
We may also disclose your data based on your consent, to comply with the law or to protect
the rights, property or safety of us, our players or others.
Advertising and Social Media partners.
The Service includes features from our partners, such as social media interaction tools and
in-game advertising. These partners may access your data and operate under their own privacy
policies. We encourage you to check their privacy policies to learn more about their data
processing practices.
INTERNATIONAL DATA TRANSFERS
Our Service is global by nature and your data can therefore be transferred to anywhere in
the world. Because different countries may have different data protection laws than your own
country, we take steps to ensure adequate safeguards are in place to protect your data as
explained in this Policy. Adequate safeguards that our partners may use include standard
contractual clauses approved by EU Commission and the Privacy Shield certification in case
of transfers to the USA.
YOUR RIGHTS AND OPTIONS
Opt-out of marketing emails and other direct marketing.
You may opt-out of receiving promotional communications, such as marketing emails from us by
following the instructions in such communications.
Opt-out of targeted advertising.
You can opt-out of interest-based advertising on mobile applications by checking the privacy
settings of your Android or iOS device and selecting "limit ad tracking" (Apple iOS) or
"opt-out of interest based ads" (Android).
For personalized in-game offers opt-out, you can use the options provided in the game
settings.
Access the personal data we hold about you.
If you request, we will provide you a copy of your personal data in an electronic format.
Your other rights.
You also have the right to correct your data, have your data deleted, object how we use or
share your data, and restrict how we use or share your data. You can always withdraw your
consent, for example by turning off GPS location sharing in your mobile device settings.
COOKIE AND SIMILAR TECHNOLOGY
Like most online services, our partners and we use cookie and similar technology to provide
and personalize the Service, analyze use, target advertisements and prevent fraud. You can
disable cookie in your browser settings, but some parts of the Service may then not function
properly.
HOW DO WE PROTECT YOUR DATA
Security Safeguards.
In order to help ensure a secure and safe player experience, we are continuously developing
and implementing administrative, technical and physical security measures to protect your
data from unauthorized access or against loss, misuse or alteration.
Data retention.
We retain your data for as long as your account is active or as needed to provide you the
Service. We will for example periodically de-identify unused game accounts and we regularly
review and de-identify unnecessary data.
Note that if you would like to request us to remove your personal data, you can contact us
by email. We may retain your data as necessary for our legitimate business interests, such
as to comply with our legal obligations, resolve disputes, and enforce our agreements.
AGE LIMITS
We do not knowingly collect or solicit personal data about or direct or target interest
based advertising to anyone under the age of 18 or knowingly allow such persons to use our
Services. If you are under 18, please do not send any data about yourself to us, including
your name, address, telephone number, or email address. No one under the age of 18 may
provide any personal data. If we learn that we have collected personal data about a child
under age 18, we will delete that data as quickly as possible. If you believe that we might
have any data from or about a child under the age of 18, please contact us.